I JUST PLACED AN ORDER. WHEN WILL IT ARRIVE?
Print On Demand Products (T-Shirts, Mugs etc)
All orders are processed, printed and shipped within 3 business days! We ship via USPS First Class and include tracking numbers for all orders!
All Other Products
All other products will take between 2 - 4 weeks. Depending on seasonal events, this may differ slightly.
HOW IS MY SHIRT MADE?
All shirts are created using the latest techniques in high quality DTG printing. Your shirt is made to look good for many years to come.
District Made Womens Shirt
- 4.3-ounce, 100% ring spun combed cotton, 32 singles
District Womens Tank
- 4.3-ounce, 100% soft spun cotton, 30 singles
District Unisex Shirt
- 4.3-ounce, 30 singles
- Tear - away tag
- 7.8-ounce, 50/50 cotton/poly fleece
- Air jet yarn for a soft, pill-resistant finish
MY T-SHIRT ARRIVED, BUT SMELLS OF GLUE
This is completely normal. Your T-shirt was made especially for you and as such is still "fresh off the press" The smell will go once the t-shirt has been washed
HOW DO I CONTACT YOU?
We offer excellent customer service! If you have any questions at all, just send an email to firstname.lastname@example.org and we'll get back to you in 8 - 24 hours!
I PLACED AN ORDER BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL...WHAT'S GOING ON?
Please check your SPAM folder to see if your confirmation email was sent there. If not, please contact LIVE SUPPORT or give us a call.
I ORDERED MORE THAN 1 ITEM, WHY DID I ONLY RECEIVE ONE?
We run things a little differently here at VIPatriot. when you order multiple items, sometimes they will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you!
OOPS! I MESSED UP MY ORDER INFO! CAN I CHANGE IT?
If this happens to you, just contact us as soon as you can and we should be able to make changes! Note: Most orders ship out within 48 hours so please be sure to contact as soon as possible if you need to make changes to your order!
I DON'T HAVE A TRACKING NUMBER, WHEN WILL I GET IT?
You will get a tracking number once your order has shipped and you will get an email when your order ships!
WHAT’S YOUR REFUND/EXCHANGE POLICY?
Please refer to our returns policy everything you need to know is here, or contact our support.